Job Description

JOB SUMMARY:

Greets, parks, and provides directions to Guests and drivers arriving to our theme parks in an efficient and safe manner while providing exemplary guest service.

MAJOR RESPONSIBILITIES:

• Safely and professionally direct guests and ride app drivers to the correct areas from various positions. Manage traffic control, and redirect vehicles to park in the appropriate areas.
• Provides information, including parking location information, drop off/pick up information, and assistance to guests as needed. Answers Guest questions and offers general UO information while providing exemplary guest service.
• Safely assist in set up of parking flow using cones, barricades and other equipment Maintains safety standards to ensure team and guest safety.
• Maintains a clean and safe work environment by constantly monitoring the immediate area and/or surroundings. Responsible for ensuring a neat and organized work area, trash removal, keeping the area free of debris and the proper maintenance of equipment and/or props.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EXPERIENCE:

0-1 Year: Operations experience preferred. Six months to one year guest service and/or parking experience preferred; or equivalent combination of education and experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

Valid Florida Drivers License Required

ADDITIONAL INFORMATION:

• Greet, park and direct guests safely while providing exemplary guest service.
• Assist in setting up parking flow using cones, barricades and other equipment.
• Drive and wash vehicles as needed.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2025 Universal Studios. All rights reserved. EOE

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