Job Description

Overview

HomeGoods TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes development. Whether youre in our Home Offices, Distribution Centers, or Retail Stores, youll find opportunities to learn, thrive, and make an impact. This position is for the Key Carrier role, an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier to lead store operations.

Role requires open availability, including nights and weekends. Role models exceptional customer service.

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Who Were Looking For

• Able to work a flexible schedule, including nights and weekends
• Team player, working effectively with peers and supervisors
• Able to respond to changes in direction or unexpected situations
• Knowledge of company standard software, systems, and procedures
• Knowledge of merchandise flow in stores
• Proven problem solving skills
• Able to coach, delegate, and follow-up on multiple people/tasks
• Able to act quickly under challenging circumstances
• Capable of multi-tasking
• Superior communication and organizational skills with attention to detail
• 1 year retail, 6 months leadership experience

Benefits and Pay

Starting pay range: $14.00 to $14.50 per hour. Actual starting pay depends on factors such as relevant skills, qualifications, and experience. Benefits include: associate discount; EAP; smoking cessation; bereavement; 401(k) associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Eligible for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided per plan terms and may change. Contact your TJX representative for more information.

Location

Address: 1141 N. Burleson Blvd.
Location: USA HomeGoods Store 0654 Burleson TX

Seniority level: Entry level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Retail

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Applicants with arrest or conviction records will be considered for employment. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address: 1141 N. Burleson Blvd. Burleson, TX 76028

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Job Tags

Hourly pay, Full time, Temporary work, Local area, Immediate start, Home office, Flexible hours, Night shift,

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